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Home
About Us
Our Work
Services
Team
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Home
About Us
Our Work
Services
Team
FAQs
Contact Us
IT hardware & software ecommerce
Built tech stack and ecommerce UX
Services Offered
E-commerce Development, Business Consulting
Client Name
Multybyte
Website
www.multybyte.com
Industry
Tech Retail | Refurbished Products
Brand overview
Multybyte offers refurbished laptops, desktops, and IT accessories with warranty and value-focused B2B & B2C ecommerce experience.
India’s top refurbished IT store
Affordable tech for businesses
Verified warranty on all SKUs
Challenges
The store lacked strong filters, had slow checkout UX, and poor category mapping, resulting in low AOV and high cart drops.
No brand trust messaging
Long checkout process
Poor mobile navigation
SKU filters not mapped
Approach & Strategy
We fixed the UX, created trust anchors, and rebuilt the checkout & category flows to push conversions and reduce friction.
Warranty & reviews display
Optimized checkout in steps
SKU filter + product grouping
Bulk-buy B2B UX
Results & Impact
Conversions and AOV improved while session time and return visitor behavior showed long-term buyer confidence uplift.
61% boost in store conversions
2.9x increase in return traffic
38% AOV improvement
49% drop in cart abandonment
