Frequently Asked Questions

Get quick answers about our work


Visions Creative employs various security measures to ensure the safety of payment transactions, including encryption of sensitive data, secure payment gateways, and compliance with industry-standard security protocols.

Payments for projects on Visions Creative can be calculated differently based on the type of contract. For fixed-price contracts, clients pay the agreed-upon amount for the completed project milestone. For hourly contracts, clients are billed based on the freelancer’s hourly rate and the hours worked, as tracked on the platform.

Clients should be aware of potential additional costs such as taxes and currency conversion fees, especially if they are working with freelancers from different countries. Additionally, Visions Creative’s service fees may apply to the total project cost.


Visions Creative prohibits freelancers from requesting payments outside of the platform to ensure the security and integrity of transactions. Clients should report any such requests to Visions Creative’s support team, and freelancers may face penalties for violating platform policies.

Visions Creative does not offer built-in features for scheduling or automating payments for multiple freelancers. However, clients can discuss payment arrangements with freelancers and set up recurring payments manually if needed, based on the terms agreed upon.


You can communicate with freelancers on Upwork through the platform’s messaging system, where you can discuss project details, ask questions, and provide feedback in real-time.

Visions Creative offers two main types of contracts: fixed-price contracts and hourly contracts. With fixed-price contracts, clients and freelancers agree on a set price for the project. Hourly contracts involve tracking time worked and paying freelancers based on hourly rates.


If you’re not satisfied with the work delivered by a talent, we provides mechanisms for revisions, disputes, and refunds. You can work with the freelancer to resolve any issues or contact our support team for assistance if necessary.

We provide project management tools that allow clients to track project milestones, view progress updates, share files, and communicate with freelancers. These tools help you stay informed and in control throughout the project lifecycle.

Yes, Visions Creative charges service fees based on the total amount billed for each project. The fee structure varies depending on the total billings with a specific client or freelancer. Details on service fees can be found on the Visions Creative website.